Got a question about Karatbars International?
Check this list of Q&A’s to see if we can answer any question you may have about Karabars International. If you can’t find a satisfactory answer here you may find the answers once you have registered for free and looked around the company back office. We are very happy to answer any questions you might have, so feel free to send us a message and we’ll get back to you pronto with an answer.
Explain how Karatbars International is set up?
Karatbars International is based in Stugghart, Germany. Karatbars is a bank-independent trading house for merchandise and precious metals, but mainly Gold bullion in small denomination embedded into a small card. Due to our bank-independent activity, they offer customers and partners a free selection of suitable products without the influence of outside corporate interests.
Karatbars International is an Internet trading company and its products are shipped worldwide to an expanding and impressive list of countries.
What is Karatbars product offering?
Karatbars offers a product range of true value and their flagship products contain gold bars that are characterised by high-quality workmanship and quality. The producers and suppliers of their 1, 2.5, and 5 gram, gold bars are all listed on the London Bullion Association Market (LBMA), which is a guarantee for production and supply stability.
The flagship product is Karatbars cards with 1, 2.5 and 5 gram ingots embedded. There are various other cards such as country cards depicting the respective national flags, cards for special occasions (birthday, Christmas etc) limited edition collector cards and branded cards for any company, charity or individual celebrating a personal event. All the gold and cards are manufactured with the highest quality workmanship.
Explain what LBMA and LBMA-certified gold is?
LBMA – London Bullion Market Association. The LBMA is an international organisation representing the London gold and silver bullion International market. LBMA is a dynamic association that has a vast range of important activities and responsibilities:
- Creating and refining industry standards
- Maintaining trade documentation and making sure that industry reps adhere to the best practices within the field.
- The LBMA is responsible for the maintenance of the Good Delivery List.
- It accredits new refiners and it frequently carries out testing of refiners that have already been accredited.
The official website of LBMA is http://lbma.org.uk and you can find more information about the organisation there.
Is there advice available regarding purchasing gold?
The Karatbars team works globally around the clock and will provide information and video presentations so you can learn in detail why you should invest in gold. The decision however of how much you invest in gold is entirely up to you, so Karatbars will not influence what you buy. To help you make an informed decision you can subscribe for free to the company website and newsletters for timely updates on current market events.
Is Karatbars International a bank?
Karatbars International is an independent private Internet trading house for gold in small units and is NOT A BANK. Karatbars operates in over 119 countries around the world, offering standard gold bullion cards, country cards, special occasion cards and Limited Collector’s Card.
How does Karatbars remain competitive to say a bank?
As an independent Internet trading company Karatbars is a direct supplier, who source the least expensive gold within the market and sell from via the online store 24/7. The Internet allows them synergies and cost advantages that they pass on directly to the customer. Through direct contracts with producers, the company operates without middlemen enabling them to pass on price benefits directly to their customers and Affiliates to offer reasonable prices and fair conditions.
Can Karatbars ensure the security of my data during transmission over the Internet?
Can I view the company website and back office before I commit to buying any gold?
YES, you can register on the website for FREE. You will receive your username and password so you can ‘log in’ to the closed area of the website and do your due diligence. Access to this part of the website provides you with a personal trading platform with all the information about the company, the product and the business.
I have more questions. Who can I contact?
On the company website, you will find a ‘Support’ button where you can ask a question. All questions will be answered as quickly as possible from the qualified Karatbarssupport team. If you have been referred to Karatbars by an affiliate, feel free to contact them for help or use our contact us page to send us a question.
Why are some Karatbar cards more expensive than others?
Karatbars International has steadily expanded its product line offering designs for many special or memorable events throughout the year. Whether a Birth of a baby, a Wedding, Easter, Christmas, Birthday, Thank You or Congratulations, Karatbars is revolutionalising the market with these speciality cards that each hold a piece of precious gold. Gold collector cards are also available in limited editions and for those who are collectors, this can be a viable option. Collector gold card editions are sometimes priced above the normal market rates as there are often additional licensing fees to pay.
When can I make my first online purchase with Karatbars?
As soon as you have registered for free you must complete the ‘KYC‘ (know your customer), which can take 24 hours to verify. Once logged into your back office the system will invite you to submit the following identification: a utility bill (electricity or phone bill) not older than the last 3 months and some form of government ID. Once you are approved you can go to the ‘Buy Gold’ button and select the cards you wish to purchase and choose the various payment options available; Credit card, bank transfer etc.
Karatbars will confirm your payment and provide you with your personal back office gold account. The amount of gold purchased is confirmed at the 4-Karatbars to eye principle counted under surveillance by a video camera and confirmed. FedEx will contact you to arrange a delivery time convenient for you and supply you with a delivery date and a tracking number so you can track your parcel via the internet.
Can I sell my gold Karatbars?
YES, you can sell to a bullion dealer or back to Karatbars, which is very simple to do. If you have stored your gold with Karatbars, your gold will be sold out from your online account at the current redemption price and you will receive your money within a few days on your account.
If you have physical Karatbars gold cards simply let the company know via email, how much gold you want to sell with your account number. You will then receive a binding offer according to the companies price and finally, FedEx will collect your gold and return it to the company. They will examine your gold for authenticity and recyclability (state) and as long as everything is fine, as soon as possible, the agreed purchase price, less the collection costs will be credited to an account specified by you. If there are any issue the company will immediately contact you by phone.
What are the delivery and pick-up costs?
The cost of delivery and shipping dependent on the both value and quantity of gold as well as the shipping method and weight. The relevant delivery charges are displayed during the checkout process. Important to note that a 1-gram ingot weighs about 8 grams so if the company sent 100 grams of gold the total weight would be 800 grams, so you will find shipping costs for Europe and worldwide listed in the back office.
What do I need to know about deliveries?
You will receive an email notification that your merchandise has been delivered to the logistics company. If you do not receive a delivery time within a few days you must notify the company immediately so they can check the whereabouts of your delivery. Karatbars have a strong relationship with FedEx, so they can see exactly where your package is, so get in touch quickly so they can locate your parcel.
Do I need to be home to sign for the delivery?
YES, you need to be at home to sign for your package. If you are not at home during the specified time FedEx will leave a note in the mailbox and you will need to contact them to arrange a new delivery time. The company is sorry but additional re-delivery costs will need to be paid by you.
You can feel rest assured that your shipment will be carefully packaged and Karatbars provide several qualified security checks that ensure a sequence of checks that weigh the content electronically under video surveillance.
How does ‘My Karabars’ work in the Back Office?
When you register for FREE you unlock ‘My Karatbars’ which gives you access to the virtual world trade of Karatbars. It provides a simple and convenient dashboard to track your purchases or sale of gold bullion and any merchandising of the product providing valuable and late-breaking information and comments about the precious metals market. Karatbars provide an online trade in gold.
‘My Karatbars’ provides you with an overall view of your current orders and sales, you will see the history of your purchases, your account information, and any correspondence with Karatbars. You will also find forms, manuals, logos and documents all available for download in several different languages.
What is the advantage of buying or selling Karatbars gold?
Buying or selling, Karatbars guarantee quality and price for your gold because they work directly with producers and refineries so there is no middleman! They have their own product line at the refinery ATAkulche in Turkey (Istanbul), so they can control the volume of production and keep a good gold supply to their customers. The normal delivery takes about 6 weeks (depending on country). As soon as payment is received the gold is ordered from the producer and even if you have a special request, the company will do their best to supply your needs.
Unlike other gold trading houses, we obtain our gold directly from the producer, and Karatbars pass this price benefit directly to their customers and business affiliates.
How do you order a Karatbar?
Once you are registered for free you log into the company back office and complete the KYC to confirm your identification. Within 24 hours your account will be unlocked and you can go ahead and order your gold cards at the current gold prices. You can pay with credit card or do a Bank Transfer and all the information of how to do this is on the site. You will receive a confirmation email when your goods are ready to be shipped they will be counted at Karatbars in the 4-eye principle and with a video surveillance camera to ensure accuracy. FedEx will contact you with tracking information and to arrange a delivery time that is convenient for you, as you must be available to sign for the package, and you might be charged if you miss the delivery.
Can the price change after I have placed an order?
NO, whether you are buying or selling Karatbars agree’s a price at that time, so you pay the current day’s price and your payment is credited from or to our account. For credit card payment it will be at the current price of the day.
Can I change my order?
NO, once you have ordered your gold online and the payment has been received, Karatbars cannot change the purchase contract. The quantity and the prices are fixed in the deal. You enter into a delivery commitment, you pay an obligation, so a change in your order is no longer possible. Refer to the terms and conditions, which can be read on the website.
If I register as a customer can upgrade to Affiliate?
YES, if you decide that you would like to talk to your contacts about the importance of buying to save gold and you would like to benefit in a small way then go ahead and take the Affiliate option. There is no pressure to introduce others and you are not required to buy gold each month as an Affiliate so unless you are absolutely sure you just want to remain a customer, we would suggest you click the Affiliate button on registration.
What is the next step after registering as an Affiliate?
Well first it will be nice to meet you online so we can get to know each other and we will shore up the support by putting you in touch with some other leaders depending on where you are located. If you want to grow a business, then you will want to activate your business licence by purchasing one of the packs. We started with the Gold pack, so you decide which pack will be best for you, and you can upgrade at any time.
If you feel comfortable with what you have read so far, go ahead and register for FREE, start to evaluate the company, products and business opportunity and we will get a notification that you have joined and we’ll be in touch. To your success!